{"id":23,"date":"2021-01-02T12:30:52","date_gmt":"2021-01-02T12:30:52","guid":{"rendered":"http:\/\/playnprint.com\/one-napa\/?page_id=23"},"modified":"2022-01-14T07:32:58","modified_gmt":"2022-01-14T07:32:58","slug":"faqs","status":"publish","type":"page","link":"https:\/\/playnprint.com\/one-napa\/faqs\/","title":{"rendered":"VIRTUAL ATTENDEE<br \/>FREQUENTLY ASKED QUESTIONS <span>(FAQs)<\/span>"},"content":{"rendered":"\n<div class=\"faq\">\n        <div class=\"container\">\n\t    <div id=\"accordion\" class=\"row accordion-container\">\n            \t<div class=\"col-lg-6\">\n                        <div class=\"accordion-tabs\">\n                            <h3 class=\"accordion-title\">I have never used Zoom before; how do I start?<\/h3>\n                            <div class=\"accordion-content\">\n                                <p>We have sent email communications about downloading and logging into your Zoom. Additionally, NAPA&#8217;s Help Desk is ready to help you with this process. Please call 516-945-3178. You can also use the communications from the IT Portal to answer all your Zoom questions. You can access the IT Portal here: <a href=\"https:\/\/share.napaanesthesia.com\/sites\/Zoom\/SitePages\/Home.aspx\" onclick=\"window.open(this.href); return false\" class=\"hyperlink\">https:\/\/share.napaanesthesia.com\/sites\/Zoom\/SitePages\/Home.aspx<\/a>.<\/p>\n                                <p>To log in use your NAPA email address and password.<\/p>\n                            <\/div>\n                        <\/div>\n                        \n                        <div class=\"accordion-tabs\">\n                            <h3 class=\"accordion-title\">Can my computer or mobile device access the virtual conference?<\/h3>\n                            <div class=\"accordion-content\">\n                                <p>You can access both the website and the Zoom via your desktop or mobile device. We recommend accessing from your computer to get the best experience. We are also recommending having Zoom installed on your computer before January 21.<\/p>\n                            <\/div>\n                        <\/div>\n                        \n                        <div class=\"accordion-tabs\">\n                            <h3 class=\"accordion-title\">How can I be sure that my computer will be compatible to watch the streamed sessions?<\/h3>\n                            <div class=\"accordion-content\">\n                                <p>Please test your Zoom prior to the beginning of the conference on January 21. You can test by joining&nbsp;<a href=\"https:\/\/share.napaanesthesia.com\/sites\/Zoom\/SitePages\/Home.aspx\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"hyperlink uline\">this page<\/a>. If you are able to join the meeting you are all ready for Saturday! If not, you can find all of resources you need for downloading Zoom and logging in:<\/p> \n\t\t\t\t\t\t\t\t<a href=\"https:\/\/napaanesthesia.zoom.us\/j\/98501429549?pwd=Q1BsbDhrY3JwWWlrSzMzdk0ydTFydz09\" onclick=\"window.open(this.href); return false\" class=\"hyperlink\">https:\/\/napaanesthesia.zoom.us\/j\/98501429549?pwd=Q1BsbDhrY3JwWWlrSzMzdk0ydTFydz09<\/a>.<\/p>\n                            <\/div>\n                        <\/div>\n                        \n                        <div class=\"accordion-tabs\">\n                            <h3 class=\"accordion-title\">What do I need to attend the CLS?<\/h3>\n                            <div class=\"accordion-content\">\n                                <p>All you need to attend is your computer, internet connection, and the Zoom application installed on your desktop. You can also access via your mobile device, but we highly recommend using your desktop computer.<\/p>\n                            <\/div>\n                        <\/div>\n\n                        \n                        <div class=\"accordion-tabs\">\n                            <h3 class=\"accordion-title\">How can I access the Zoom sessions?<\/h3>\n                            <div class=\"accordion-content\">\n                                <p>To join the Zoom, you simply click on the title of the session you&#8217;d like to attend from the &#8220;Agenda&#8221; tab. After clicking, a new window will open asking you to launch Zoom. Click the &#8220;Open Zoom Meetings&#8221; button and you will be entered into the Zoom session. If you are early or running late to the session, you might be put in the waiting room. Sit tight, you will be admitted shortly.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>   \n               \n            \t<div class=\"col-lg-6\">\n                    <div class=\"accordion-tabs\">\n                        <h3 class=\"accordion-title\">What if I can&#8217;t make it and need to cancel?<\/h3>\n                        <div class=\"accordion-content\">\n                            <p>If you are no longer able to attend this year&#8217;s CLS, please edit your registration. You can do this by going into the confirmation email sent to you after registering, scroll to the bottom, and click &#8220;Click here to modify your registration.&#8221; If you need additional assistance, please reach out to James Walsh at <a href=\"#\" mailto:\"jmwalsh@napaanesthesia.com.\"=\"\" class=\"email\">JMWalsh@NAPAanesthesia.com<\/a>.<\/p>\n                        <\/div>\n                    <\/div>\n                    \n                    <div class=\"accordion-tabs\">\n                        <h3 class=\"accordion-title\">What time zone are the streamed sessions shown in?<\/h3>\n                        <div class=\"accordion-content\">\n                            <p>All times listed for the CLS are in Eastern Time Zone. <\/p>\n                        <\/div>\n                    <\/div>\n                    \n                    <div class=\"accordion-tabs\">\n                        <h3 class=\"accordion-title\">Whom do I contact for technical help if I continue to have access problems?<\/h3>\n                        <div class=\"accordion-content\">\n                            <p>Please contact NAPA&#8217;s Help Desk at 516-945-3178 for technical help. You can also troubleshoot on your own by using the IT Portal to answer all your Zoom questions. You can access the IT Portal here: <a href=\"https:\/\/share.napaanesthesia.com\/sites\/Zoom\/SitePages\/Home.aspx\" onclick=\"window.open(this.href); return false\" class=\"hyperlink\">https:\/\/share.napaanesthesia.com\/sites\/Zoom\/SitePages\/Home.aspx<\/a>.<\/p>\n                        <\/div>\n                    <\/div>\n                    \n                    <div class=\"accordion-tabs\">\n                        <h3 class=\"accordion-title\">Will all the sessions take place online?<\/h3>\n                        <div class=\"accordion-content\">\n                            <p>Yes, all sessions will be live and accessible on Zoom.<\/p>\n                        <\/div>\n                    <\/div>\n                   \n                    <div class=\"accordion-tabs\">\n                        <h3 class=\"accordion-title\">Will recordings be available?<\/h3>\n                        <div class=\"accordion-content\">\n                            <p>Yes, you will be able to rewatch the presentations after the weekend has concluded.<\/p>\n                            <p>If you have any other questions, you can contact the Events Marketing Manager at <a href=\"#\" mailto:\"events@napaanesthesia.com\"=\"\" class=\"email\">Events@NAPAanesthesia.com<\/a>.<\/p>\n                        <\/div>\n                <\/div>\n               <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"banner-box\">\n    \t<div class=\"container\">\n        \t<div class=\"banner effect-skew\">\n            \t<a href=\"https:\/\/napaanesthesia.com\/grow-together-referral-form\/\" onclick=\"window.open(this.href); return false\">\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"970\" height=\"250\" src=\"http:\/\/playnprint.com\/one-napa\/wp-content\/uploads\/2022\/01\/growtogether-banner.png\" alt=\"\" class=\"wp-image-450\" srcset=\"https:\/\/playnprint.com\/one-napa\/wp-content\/uploads\/2022\/01\/growtogether-banner.png 970w, https:\/\/playnprint.com\/one-napa\/wp-content\/uploads\/2022\/01\/growtogether-banner-300x77.png 300w, https:\/\/playnprint.com\/one-napa\/wp-content\/uploads\/2022\/01\/growtogether-banner-768x198.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure>\n\n\n\n<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have never used Zoom before; how do I start? We have sent email communications about downloading and logging into your Zoom. Additionally, NAPA&#8217;s Help Desk is ready to help you with this process. Please call 516-945-3178. You can also use the communications from the IT Portal to answer all your Zoom questions. You can &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/playnprint.com\/one-napa\/faqs\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;VIRTUAL ATTENDEE<br \/>FREQUENTLY ASKED QUESTIONS <span>(FAQs)<\/span>&#8220;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/pages\/23"}],"collection":[{"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":42,"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":557,"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/pages\/23\/revisions\/557"}],"wp:attachment":[{"href":"https:\/\/playnprint.com\/one-napa\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}