1. How do I get the best burn from my candle?
Keep that wick trimmed to about 1/4 inch before each burn. It keeps the flame chill and prevents any soot or smoke. Let your candle burn long enough for the wax to melt evenly to the edges—no one likes a tunnel, and neither do we.
2. How long should I let my candle burn?
Burn it baby, but not for too long! Aim for 2-4 hours per session. This lets the wax pool out evenly and keeps your candle in top shape. A few hours extra for the giant candles! And remember, never leave a burning candle unattended—your candle needs a babysitter!
3. What’s the best way to put out my candle?
If you’ve got a candle snuffer, use it. If not, just blow out the flame with a solid puff—no need to make it a big production. Avoid splashing hot wax around, and you’re golden.
4. How should I store my candles?
Keep them cool and dry, and out of direct sunlight. Think of it as a spa day for your candles—no heat, no sun, just good vibes and longevity.
5. Can I reuse my candle jars?
Totally! Once the wax is gone, give the jar a little TLC—clean it out and use it however you like. It’s the perfect way to keep the love going even after the last burn.
6. What if my candle starts smoking or flickering?
If your candle’s throwing a tantrum with smoke or flickering, it’s likely a wick issue or a draft. Trim that wick down and move it away from any breezes. If it’s still misbehaving, drop us a line.
7. How do I clean up wax spills?
Let the wax harden, then scrape off the big chunks. For the rest, warm soapy water will do the trick. No need to stress, it’s just wax.
8. Are your candles eco-friendly?
Heck yes! We use sustainable materials, eco-friendly waxes, and recyclable packaging. Feel good about your purchase and its’ footprint.
9.I’ve got more questions—what now?
Hit us up! Slide into our emails and we’ll sort out any burning questions you have. let’s_chat@gertie.com.au